PRIVACY POLICY

Effective Date: 1 January 2023

CONTILIENCE LLP (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines the manner in which we collect, process, store, and disclose personal data in accordance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), and other relevant global regulations where applicable.

1. Scope and Applicability

This policy applies to all individuals who access or use our website ([www.contilience.com](http://www.contilience.com)), engage with us via email or telephone, or otherwise provide us with personal information in the context of our services.

2. Types of Personal Data Collected

We may collect and process the following categories of personal data:

Name, job title, company name
Email address, contact number, and physical address
IP address, browser type, and device data
Communication records, including emails and call logs
Information provided through contact forms or during client onboarding

We do not collect or process sensitive personal data unless explicitly required and consented to for specific services.

3. Lawful Basis for Processing

We only process personal data under the following lawful bases:

Consent obtained through clear affirmative action
Performance of a contract or pre-contractual measures
Compliance with a legal obligation
Legitimate interests pursued by CONTILIENCE LLP, unless overridden by individual rights

We ensure that all data processing activities are necessary, proportionate, and aligned with the stated purpose.

4. Purpose of Data Collection

Personal data may be used for:

Responding to inquiries and providing requested services
Internal administrative and business operations
Complying with legal obligations and regulatory requirements
Enhancing user experience and website functionality
Preventing fraud and ensuring information security

Under no circumstances will your data be sold to third parties.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Upon expiry of retention periods, data will be securely deleted or anonymized.

6. Third-Party Sharing and Transfers

We may share data with:

Service providers and partners bound by confidentiality obligations
Legal advisors, auditors, and regulatory authorities as mandated
Government agencies or law enforcement when required by law

We do not transfer data outside India unless:

Adequate protections are in place, and
Data subjects are informed of such transfer

7. Your Rights

Subject to applicable law, you have the right to:

Access your personal data
Correct inaccuracies
Withdraw consent (where applicable)
Request deletion or restriction of processing
Lodge complaints with the appropriate authority

To exercise your rights, please contact: varun@contilience.com

8. Data Security Measures

We employ technical and organizational measures to protect data from unauthorized access, alteration, or destruction, including but not limited to:

Encrypted data transmission (SSL/TLS)
Access controls and internal audits
Regular cybersecurity risk assessments

No security system is foolproof, but we are committed to continuous vigilance and improvement.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We reserve the right to amend this Privacy Policy at our sole discretion. Updated versions will be posted on our website with an effective date. Users are advised to review this policy periodically.

11. Contact Us

For all queries regarding this policy, contact:

CONTILIENCE LLP

108/4, Pangala House,

Kalina, Santacruz (East)

Mumbai 400029, Maharashtra, India

Email: varun@contilience.com

Phone: +91 99209 00401

CONTILIENCE LLP is a registered limited liability partnership incorporated in India.